Patient Experience Specialist

3 weeks ago


Toulouges, Occitanie, United States The University of Kansas Health System Full time

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at The University of Kansas Health System.

In this role, you will be responsible for pre-visit scheduling, including scheduling internal and external incoming department referrals, and maintaining extensive knowledge of appointment types, locations, providers, and specialties.

You will also be responsible for registration of patients during the scheduling process, including entering demographics, insurance verification, completing the Medicare Secondary Payer Questionnaire (MSPQ), scanning and document preparation, updating documentation and processing of referrals/order/appointment requests.

The ideal candidate will have 1 or more years of customer service or healthcare experience, basic computer skills, and the ability to read, write, speak, and understand English.

This is a full-time position with an estimated salary range of $45,000 - $60,000 per year.

We are committed to providing a positive and inclusive work environment for all employees.



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