Insurance Support Professional
4 days ago
State Farm Insurance is seeking a talented Insurance Support Professional to join their team. This exciting opportunity offers a competitive salary of $45,000 - $60,000 per year, depending on experience.
About the RoleThis role involves providing exceptional customer service to insurance customers by answering their queries and resolving issues in a professional and efficient manner. As an Insurance Support Professional, you will be responsible for:
- Assisting customers with their insurance needs and providing timely information;
- Processing policy changes and updates in the system;
- Handling incoming calls and emails from customers regarding policy inquiries and claims;
- Collaborating with team members to resolve customer issues and ensure customer satisfaction;
- Maintaining accurate customer records and updating information as needed;
- Providing exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner;
- Staying up-to-date with insurance products and industry trends to effectively assist customers;
- Following company policies and procedures to ensure compliance with regulations and guidelines;
To succeed in this role, you should have excellent communication skills, be able to work accurately and efficiently, and have a strong understanding of insurance products and services.
BenefitsAs an Insurance Support Professional at State Farm Insurance, you can expect a range of benefits, including:
- A competitive salary;
- Ongoing training and development opportunities;
- The chance to work for a well-established and respected insurance company;
- A supportive and collaborative team environment;
- The opportunity to make a real difference in people's lives by providing exceptional customer service.
We are an equal opportunities employer and welcome applications from candidates of all backgrounds.
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