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Auto Care Center Service Representative

2 months ago

McKinney TX USA, United States Walmart Full time

Job Overview

As an Auto Care Center Service Writer at Walmart, you will play a vital role in ensuring the satisfaction of our customers who entrust us with the care of their vehicles. Our Auto Care Center is a dynamic and rewarding place to work, offering opportunities for advanced associate training, business development, and the application of technology.

Key Responsibilities

* Provide exceptional customer service to our customers, ensuring their vehicles are serviced to the highest standards.
* Work closely with our Auto Care Center team to ensure seamless communication and efficient service delivery.
* Develop and maintain a thorough understanding of our services and products, enabling you to effectively promote and upsell to our customers.
* Collaborate with our team to identify opportunities for business growth and implement strategies to achieve sales targets.

Benefits and Perks

* Competitive hourly rate, with opportunities for performance-based incentives and bonuses.
* Comprehensive benefits package, including medical, vision, and dental coverage, as well as 401(k) and stock purchase plans.
* Paid time off, including vacation, sick leave, and holidays, with opportunities for advancement and professional development.
* Access to our Live Better U education benefit program, offering tuition reimbursement and career development opportunities.

Requirements

* High school diploma or equivalent required; associate's or bachelor's degree preferred.
* 1-2 years of experience in a customer-facing role, preferably in the automotive industry.
* Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
* Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
* Ability to work a variety of shifts, including evenings and weekends, as required.