Residential Care Manager

4 days ago


Steamboat Springs, Colorado, United States Gravity Haus Inc Full time
Job Description:

The Residential Care Manager will be responsible for providing exceptional housekeeping services to our guests. This includes maintaining a positive attitude and being driven to provide outstanding customer experiences.

  • Responsibilities:
  • Understanding company policies on work shifts, guest possessions, and privacy issues
  • Providing basic housekeeping duties, including changing sheets, arranging towels, restocking toilet supplies, vacuuming, dusting, and rearranging rooms after guests check out
  • Reporting and returning guest properties found in rooms while rendering service
  • Reporting cases of property damage in commercial spaces to the supervisor
  • Working with a team of Haus-Keepers on each shift
  • Cleaning, disinfecting, and storing equipment at the end of the shift
  • Maintaining a positive relationship with employees and guests
  • Monitoring and reporting on the inventory of cleaning supplies
  • Responding to calls for Haus-keeping problems, such as spills and broken glass
  • Collecting and removing trash and debris
  • Assisting with laundry management, including washing, drying, ironing, and sorting linen
  • Reporting, turning in, and logging lost and found items
  • Cleaning upholstered furniture
  • Performing detailed deep cleans when required
  • Ensuring the consistent execution of service standards
  • Providing service support to guests
  • Communicating efficiently with all Gravity Haus Teammates to create a memorable guest experience
  • Being a Gravity Haus Ambassador with an active part in our mission and vision
  • Cultivating friendships within the Gravity Haus community
  • Providing a genuine and elevated guest experience with a community focus, sustainable approach, and driven attitude
  • Bringing your personality to work
  • Having FUN
  • Being an Ambassador for Gravity Haus, sharing our mission and vision to build our globally conscious community for the modern adventurers
  • Embracing the Gravity Haus core values of:
  • Keep Growing
  • Bring Others Along
  • Create Powerful Moments
  • Be 'All-In' + Go the Distance
  • Make it Better than You Found It
Requirements:
  • 1+ years of housekeeping experience preferred

Estimated Salary: $20-$22 per hour.



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