Residential Care Manager
4 days ago
The Residential Care Manager will be responsible for providing exceptional housekeeping services to our guests. This includes maintaining a positive attitude and being driven to provide outstanding customer experiences.
- Responsibilities:
- Understanding company policies on work shifts, guest possessions, and privacy issues
- Providing basic housekeeping duties, including changing sheets, arranging towels, restocking toilet supplies, vacuuming, dusting, and rearranging rooms after guests check out
- Reporting and returning guest properties found in rooms while rendering service
- Reporting cases of property damage in commercial spaces to the supervisor
- Working with a team of Haus-Keepers on each shift
- Cleaning, disinfecting, and storing equipment at the end of the shift
- Maintaining a positive relationship with employees and guests
- Monitoring and reporting on the inventory of cleaning supplies
- Responding to calls for Haus-keeping problems, such as spills and broken glass
- Collecting and removing trash and debris
- Assisting with laundry management, including washing, drying, ironing, and sorting linen
- Reporting, turning in, and logging lost and found items
- Cleaning upholstered furniture
- Performing detailed deep cleans when required
- Ensuring the consistent execution of service standards
- Providing service support to guests
- Communicating efficiently with all Gravity Haus Teammates to create a memorable guest experience
- Being a Gravity Haus Ambassador with an active part in our mission and vision
- Cultivating friendships within the Gravity Haus community
- Providing a genuine and elevated guest experience with a community focus, sustainable approach, and driven attitude
- Bringing your personality to work
- Having FUN
- Being an Ambassador for Gravity Haus, sharing our mission and vision to build our globally conscious community for the modern adventurers
- Embracing the Gravity Haus core values of:
- Keep Growing
- Bring Others Along
- Create Powerful Moments
- Be 'All-In' + Go the Distance
- Make it Better than You Found It
- 1+ years of housekeeping experience preferred
Estimated Salary: $20-$22 per hour.
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