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Host Team Member

2 months ago

Oklahoma City, Oklahoma, United States Hal Smith Restaurants Full time

Job Summary

The Host position is a key role in ensuring the smooth operation of our restaurant. As a member of our team, you will be responsible for creating a welcoming atmosphere for our guests and ensuring that they have a positive experience from the moment they enter our establishment.

Responsibilities

  • Greet guests as they enter the restaurant and seat them at tables in a timely manner.
  • Ensure that guests are aware of our menu and services, and provide them with a positive first impression.
  • Manage the flow of guests through the restaurant, ensuring that they are seated and served in a timely manner.
  • Maintain a clean and safe environment, including the dining area, restrooms, and other public areas.
  • Assist servers and other staff members as needed to ensure that guests receive excellent service.
  • Participate in concept and maintain a high level of knowledge about our menu and services.
  • Maintain accurate records of guest interactions and provide feedback to management as needed.
  • Perform other duties as assigned by management.

Requirements

  • Clear written, verbal, and phone communication skills.
  • Ability to work in a fast-paced environment and multitask.
  • Ability to lift and move up to 50 pounds and frequently lift and/or move up to 10 pounds.
  • Ability to stand for long periods of time and move quickly and efficiently around the restaurant.
  • Ability to work in a team environment and provide excellent customer service.

Working Conditions

  • The employee will be regularly required to stand, walk, use hands to finger, handle or feel; reach with hands and arms; climb or balance; and talk or hear.

Language

English