Food Service Operations Director

2 months ago


Katy, Texas, United States Sonic Drive-In Full time
About the Role

We are seeking a highly skilled and motivated Multi-Unit Manager to oversee the operations of multiple Sonic Drive-In locations. As a key member of our team, you will be responsible for ensuring operational excellence, delivering exceptional customer service, and driving business growth.

Key Responsibilities
  • Operational Excellence: Ensure seamless day-to-day operations across multiple locations, maintaining high standards of quality, cleanliness, and customer satisfaction.
  • Leadership and Team Management: Lead and motivate a team of restaurant managers and staff to deliver exceptional customer service and achieve business objectives.
  • Financial Management: Manage inventory, ordering, and financials to drive profitability and achieve business goals.
  • Brand Standards: Implement company policies and procedures to maintain brand standards and ensure consistency across locations.
  • Cross-Functional Collaboration: Collaborate with cross-functional teams to drive business growth, share best practices, and identify opportunities for improvement.
Requirements
  • Experience: Prior experience in a management role in the food industry, preferably in a multi-unit restaurant environment.
  • Leadership and Interpersonal Skills: Strong leadership and interpersonal skills, with the ability to motivate and develop a high-performing team.
  • Problem-Solving and Decision-Making: Excellent problem-solving and decision-making abilities, with the ability to analyze complex situations and make informed decisions.
  • Adaptability and Flexibility: Ability to thrive in a fast-paced and dynamic environment, with a willingness to adapt to changing circumstances and priorities.
  • Customer Focus: Passion for delivering a delicious and enjoyable customer experience, with a focus on exceeding customer expectations.


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