Wingstop Cashier
6 days ago
We are currently seeking a Customer Service Associate at Wingstop Inc. The ideal candidate will be responsible for providing exceptional customer service to our guests, ensuring a positive dining experience.
Key Responsibilities:
- Greet and welcome customers entering the restaurant and calling into the restaurant.
- Place orders for customers in-person and over the phone; upsell and maintain knowledge of menu and sauce descriptions, along with new items and promotions.
- Accurately process cash, credit card and gift card transactions; verify age for alcohol purchases.
- Answer questions from customers and make menu recommendations.
- Monitor that all orders are read within Company quote times.
- Verify that all wings are presentable and double checking all orders before giving the order to the customer(s).
- Balance the register at the end of the shift; deliver the amount before the next shift.
- Assist in maintaining a clean workplace; keep Front of House (FOH) clean and stocked.
- Practice safe handling procedures by following all safety and sanitation guidelines; promote safety in the workplace.
- Maintain a professional and presentable appearance according to the company's Uniform Standards.
- Receive and handle complaints from the customers and guide to the manager if the problem is beyond the scope of duties.
Requirements:
- Computer literate and comfortable using computerized register (POS) systems.
- Possess great cash handling skills.
- Professional, polite, and reliable even when under stress.
- Must have excellent interpersonal and people skills.
- Must have integrity, honesty and accountability.
Additional Information:
- Cashier and restaurant experience a plus.
- Food Handler Certification required.
Benefits:
- Employee discount.
- Free meals.
- Flexible schedule.
We are an equal opportunity employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.
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