Food Service Associate
2 weeks ago
We are seeking a highly motivated and detail-oriented Deli Clerk to join our team at Global Partners LP. As a Deli Clerk, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring the efficient operation of our deli and food service areas.
Key Responsibilities:
- Maintain a positive and friendly attitude towards guests and fellow team members.
- Engage with guests through smiles and greetings, offering product information, providing selling suggestions, and active sampling.
- Process cash register transactions, give back change, and refunds.
- Use scale printer machines, ensuring weights and pricing are correct.
- Understand the importance of monitoring product pricing, signage, and placement, as well as the use of product shelf tags and shelf signage.
- Keep a clean, neat, and orderly check stand/sales counter and work production areas.
- Prepare, wrap, box, weigh, slice, and stock deli/food service products, rotating them as necessary to ensure product quality and safety.
- Prepare and cook deli/food service items, including fried foods, salads prepared on premise, sandwiches, roller grill items, hot and cold beverages, prepared meals, and snack items for hot and cold cases.
- Work safely around sharp slicers, tools, and hot ovens and burners.
- Display products following deli department and/or merchandising guidelines.
- Take guest orders, ensuring orders are completed on time and to the guest's satisfaction.
- Other duties assigned by Store Manager.
Requirements:
- High School Diploma or equivalent.
- Applicants for this position must be at least 18 years old.
- Flexibility to work weekend, holiday, and/or evening shifts and assist other locations as needed.
- Must have reliable transportation and a valid driver's license.
- Serv-Safe certification preferred.
- Desire to learn new products and new recipes.
- A love of foods and a creative nature.
- Remain helpful, tactful, and courteous at all times.
- Work quickly and efficiently, sometimes with little direction, to accomplish assigned duties.
- Add, subtract, divide, multiply, and perform other basic business math calculations.
- Learn to use register, scales, scanners, and debit/credit terminals.
- Learn to use UPC codes, store signage, and learn and memorize various register keys and codes.
- Read UPC codes, product labels, shelf signage, register forms, and posted company policies/procedures.
- Learn a wide variety of deli/food service products, including the ingredients that go into those products.
- Communicate openly and professionally through appropriate body language, facial expressions, and speech.
- Listen to and understand verbal and non-verbal communication of guests and fellow members.
- Work with deli ingredients, including various meat items, vegetables, and fruits, spices, nuts, flavorings, sauces, and oils.
- Physical Requirements:
- Be able to lift up to 25lbs on occasion.
- Reaching above shoulder height and bending below waist.
- Work in walk-in coolers and freezers.
- Stand for long periods of time, bend, and twist, and frequently lift and/or maneuver merchandise and supplies.
- Be dexterous enough with hands and fingers so as to be able to use necessary equipment, including knives, slicers, burners, ovens, fryers, and rotisseries.
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