Food Service Associate

2 weeks ago


Kingston, New York, United States Global Partners Full time
Job Summary:

We are seeking a highly motivated and detail-oriented Deli Clerk to join our team at Global Partners LP. As a Deli Clerk, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring the efficient operation of our deli and food service areas.


Key Responsibilities:

  • Maintain a positive and friendly attitude towards guests and fellow team members.
  • Engage with guests through smiles and greetings, offering product information, providing selling suggestions, and active sampling.
  • Process cash register transactions, give back change, and refunds.
  • Use scale printer machines, ensuring weights and pricing are correct.
  • Understand the importance of monitoring product pricing, signage, and placement, as well as the use of product shelf tags and shelf signage.
  • Keep a clean, neat, and orderly check stand/sales counter and work production areas.
  • Prepare, wrap, box, weigh, slice, and stock deli/food service products, rotating them as necessary to ensure product quality and safety.
  • Prepare and cook deli/food service items, including fried foods, salads prepared on premise, sandwiches, roller grill items, hot and cold beverages, prepared meals, and snack items for hot and cold cases.
  • Work safely around sharp slicers, tools, and hot ovens and burners.
  • Display products following deli department and/or merchandising guidelines.
  • Take guest orders, ensuring orders are completed on time and to the guest's satisfaction.
  • Other duties assigned by Store Manager.

Requirements:

  • High School Diploma or equivalent.
  • Applicants for this position must be at least 18 years old.
  • Flexibility to work weekend, holiday, and/or evening shifts and assist other locations as needed.
  • Must have reliable transportation and a valid driver's license.
  • Serv-Safe certification preferred.
  • Desire to learn new products and new recipes.
  • A love of foods and a creative nature.
  • Remain helpful, tactful, and courteous at all times.
  • Work quickly and efficiently, sometimes with little direction, to accomplish assigned duties.
  • Add, subtract, divide, multiply, and perform other basic business math calculations.
  • Learn to use register, scales, scanners, and debit/credit terminals.
  • Learn to use UPC codes, store signage, and learn and memorize various register keys and codes.
  • Read UPC codes, product labels, shelf signage, register forms, and posted company policies/procedures.
  • Learn a wide variety of deli/food service products, including the ingredients that go into those products.
  • Communicate openly and professionally through appropriate body language, facial expressions, and speech.
  • Listen to and understand verbal and non-verbal communication of guests and fellow members.
  • Work with deli ingredients, including various meat items, vegetables, and fruits, spices, nuts, flavorings, sauces, and oils.
  • Physical Requirements:
    • Be able to lift up to 25lbs on occasion.
    • Reaching above shoulder height and bending below waist.
    • Work in walk-in coolers and freezers.
    • Stand for long periods of time, bend, and twist, and frequently lift and/or maneuver merchandise and supplies.
    • Be dexterous enough with hands and fingers so as to be able to use necessary equipment, including knives, slicers, burners, ovens, fryers, and rotisseries.

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