Dental Office Support Specialist

3 weeks ago


Austell, Georgia, United States Austell Family Dental Care Full time

About the Role

Austell Family Dental Care is seeking a highly skilled and organized Business Assistant to join our team. As a Business Assistant, you will play a vital role in supporting the front office and ensuring the smooth operation of our dental practice.

Key Responsibilities

  • Greet and welcome patients, creating a positive first impression of our team
  • Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
  • Utilize Dentrix for patient scheduling and records
  • Schedule and confirm appointments for multiple providers in the office
  • File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
  • Post insurance and patient payments and process accounts receivables
  • Review treatment plan fees and payment options with patients
  • Partner with providers and team members to implement Heartland Dental systems to optimize office potential

What You'll Gain

  • Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
  • Front-loaded education and training, providing opportunities to develop to your full potential
  • Access to on-demand Daily Pay

About Austell Family Dental Care

Austell Family Dental Care is a unique dental practice that thrives on collaboration, communication, and community. Our six-person team is dedicated to providing exceptional patient care and creating a positive work environment.

Qualifications

  • Experience working in a fast-paced and customer-centric environment
  • Excellent communication and organizational skills
  • The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards

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