Client Experience Supervisor

3 weeks ago


San Jose, California, United States Barry's Full time
About Us:
">

Barry's is the original strength and cardio interval fitness experience, providing a high-intensity workout that's both effective and fun. Founded in West Hollywood in 1998, we've been helping people achieve real results and prevent injuries through our unique program.


">Salary: $22 - $23 per hour (San Jose)

">Job Summary:
">

The Client Operations Supervisor will be the face of Barry's, leading our hospitality efforts and supporting senior management with key initiatives. This role requires strong customer service skills, availability to work varied shifts, and a passion for building a strong community.


">Main Responsibilities:
">
  • Ensure seamless class check-ins, studio opening, and closing in accordance with policies and procedures
  • Support management of studio staff on duty
  • Develop effective relationships with clients and staff
  • Assist with marketing strategy, including acquisition tactics, client and community initiatives, and corporate lead generation
  • Manage fuel bar and retail inventory control and counts

">Essential Skills:
">
  • Excellent customer service skills
  • Ability to work in a fast-paced environment
  • Maintain a professional appearance and behavior
  • Demonstrate excellent communication skills


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