Client Relationship Manager

1 week ago


IL United States CIBC Full time
About the Role

We are seeking a highly skilled and motivated Client Specialist II to join our Commercial Banking team. As a Client Specialist II, you will play a critical role in building and maintaining strong relationships with our business clients, providing exceptional service and support to help them achieve their financial goals.

Key Responsibilities
  • Develop and maintain strong relationships with business clients, understanding their needs and providing tailored solutions to meet their financial objectives.
  • Provide exceptional customer service, responding to client inquiries and resolving issues in a timely and professional manner.
  • Work closely with internal partners to connect clients with opportunities and provide value-added services.
  • Proactively assess client needs and propose solutions to deliver and meet their needs.
  • Collaborate with other operations and support groups to grow relationships internally and provide seamless service to clients.
Requirements
  • 5+ years of experience in Commercial Banking with a client-focused role.
  • Strong relationship-building skills, with the ability to develop and maintain strong relationships with business clients.
  • Excellent communication and interpersonal skills, with the ability to work effectively with internal partners and clients.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
  • Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
About CIBC

CIBC is a leading financial institution dedicated to helping our clients, employees, and shareholders achieve their goals. We are committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and provide an accessible candidate experience.

We offer a competitive salary, incentive pay, banking benefits, health benefits programs, retirement savings, and more. We also provide opportunities for growth and development, including training and education programs, mentorship, and career advancement opportunities.

At CIBC, we are in business to help our clients, employees, and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork, and Accountability.



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