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Route Service Manager

2 months ago

Oklahoma City, Oklahoma, United States UniFirst Full time

Job Summary:

The Route Service Manager will oversee the recruitment, training, and development of a team of Route Service Representatives and Route Service Supervisors. This role requires building strong relationships with customers and elevating the team's level of achievement in customer satisfaction.

Key Responsibilities:

  • Recruit, train, and develop a team of Route Service Representatives and Route Service Supervisors
  • Build strong relationships with customers to drive customer satisfaction and account growth
  • Collaborate with location management team to provide exceptional customer service and product programs
  • Negotiate customer contract renewals

Requirements:

  • Business acumen and ability to drive profit growth
  • Results-driven and relationship-focused approach
  • Ability to problem-solve and handle customer service situations
  • Strong negotiation, training, coaching, and leadership skills
  • Excellent verbal and written communication skills
  • 21 years of age and valid non-commercial driver's license in the state of residence
  • Meet pre-employment DOT physical requirements
  • Physically capable of lifting up to 50 pounds

Benefits and Perks:

  • 401K with Company Match
  • Profit Sharing
  • Health Insurance
  • Employee Assistance Program
  • Life Insurance
  • Paid Time Off
  • Direct Payroll Deposit
  • Tuition Reimbursement
  • 30% Employee Discount
  • Employee Referral Bonuses

About UniFirst:

UniFirst is an international leader in the garment services industry, employing over 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We are a rapidly growing company offering significant avenues for personal development and growth.