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Field Service Technician

2 months ago

Salt Lake, Utah, United States Marvin Full time
Job Overview

We are seeking a skilled Field Service Technician to provide exceptional post-sales support for Marvin windows and doors. As a key member of our team, you will collaborate with customers to deliver outstanding experiences and ensure timely resolution of service requests.

Key Responsibilities
  • Provide professional, timely communication with customers and Marvin support staff to facilitate seamless service delivery.
  • Efficiently manage time, routes, and service job scheduling to meet our service goals and customer needs.
  • Document jobsites clearly and concisely to provide insight to our support staff, ensuring timely closure of service requests.
Requirements
  • Dependable work ethic and self-motivation.
  • Excellent communication and computer skills.
  • Positive attitude with the ability to think outside the box to resolve service issues.
  • Ability to make sound decisions impacting the company financially.
  • Excellent organizational skills with the ability to create effective weekly work schedules.
What We Offer
  • Competitive salary range: $24 - $28 per hour, based on experience.
  • $1,500 sign-on bonus.
  • Company vehicle provided.
  • Laptop or iPad provided.
About Marvin

Marvin is a family-owned and -led window and door company committed to creating better ways of living. We are one of America's Top 20 Large Employers of 2024, according to Forbes Magazine. Our better living approach to benefits supports you at work and beyond, with comprehensive benefits, profit sharing, and a 401(k) retirement savings match.

We value our employees and offer a unique culture that feels like home. Join our team and experience the Marvin difference.