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Retail Sales Consultant

2 months ago


Camarillo, California, United States Lafayette 148 New York Full time

Company Overview:

Lafayette 148 New York is dedicated to providing an exceptional shopping experience by offering high-quality merchandise and personalized service. Our Sales Associates play a vital role in representing our brand and fostering client relationships.

Position Summary:

The Sales Associate is responsible for cultivating and maintaining a loyal client base while achieving sales targets. This role requires a passion for fashion and a commitment to delivering outstanding customer service.

Key Responsibilities:

  • Build and nurture strong relationships with clients to drive repeat business and meet sales objectives.
  • Deliver exceptional in-store experiences, including planning client appointments to optimize results.
  • Keep clients informed about in-store events and new product arrivals to enhance their shopping experience.
  • Utilize various technology platforms to strengthen existing client relationships and attract new clientele.
  • Possess comprehensive product knowledge across all brand categories to maximize sales potential.
  • Address clients' wardrobe needs holistically across all product lines.
  • Educate clients about brand services to ensure they fully benefit from what Lafayette 148 has to offer.
  • Prioritize client satisfaction by effectively resolving issues and exceeding expectations.
  • Assist with operational tasks within the store, including opening/closing procedures, inventory management, and daily sales reporting.
  • Maintain visual merchandising standards and support the training of new Stylists.

Qualifications:

  • Associate's Degree or higher preferred.
  • Minimum of 3 years of experience in a premium or luxury retail environment.
  • Existing client base is a plus.

Skills:

  • Excellent customer service and communication skills, both verbal and written.
  • Proficient in using technology to enhance client interactions.
  • Flexibility to work evenings, weekends, and holidays as needed.