Music Instrument Repair Specialist

1 week ago


Fayetteville, New York, United States Guitar Center Full time
Company Overview:
Guitar Center is a leading music retailer that embodies the world of creativity and music. We encourage our staff to find their individual sound and develop lifelong musicians. Our mission is to make a difference in the world by enabling musicians and non-musicians to experience the joy of creating music.

Salary:
The estimated salary for this position is between $16.00/hr and $24.00/hr, plus commission depending on background and experience.

Job Description:
We are seeking a skilled Music Instrument Repair Specialist to join our team. As a key member of our store's technical support team, you will be responsible for providing top-notch maintenance and repair services on customer-owned instruments. Your expertise will also be used to maintain specific store inventory, ensuring our products are in excellent condition for customers to enjoy.

Key Responsibilities:
  • Interact with customers to ensure a positive experience
  • Service customer-owned instruments with high-level craftsmanship
  • Maintain store-owned gear as requested
  • Complete warranty repair work

Requirements:
This role requires a skilled understanding of repairing guitars. A foundational product knowledge of Guitar Center products is also preferred.

Benefits:
Guitar Center offers a range of benefits, including medical, dental, vision, 401K with company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options. Additionally, we offer gig leave, allowing employees who are musicians to take time off to share their music with the world and return to their job after their tour.

What Sets Us Apart:
We believe in creating inclusive environments that put our customers first while fulfilling our mission. Our Repair Technicians are successful because they demonstrate customer focus, initiative, selling skills, training abilities, and a passion for helping others.

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