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Retail Sales Associate

1 month ago

Holland, Michigan, United States Home Goods Full time
About This Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at HomeGoods. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences, maintaining a clean and organized store environment, and adhering to all operational and merchandise standards.

Key Responsibilities
  • Provide exceptional customer service, engaging with all customers and embodying our customer experience principles and philosophy.
  • Maintain a clean and organized store environment, adhering to all operational and merchandise standards.
  • Accurately ring customer purchases/returns and count change back to customers according to established operating procedures.
  • Promote credit and loyalty programs to customers.
  • Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards.
  • Process and prepare merchandise for the sales floor following company procedures and standards.
  • Initiate and participate in store recovery as needed throughout the day.
  • Maintain all organizational, cleanliness, and recovery standards for the sales floor and participate in the maintenance/cleanliness of the entire store.
  • Provide and accept recognition and constructive feedback.
  • Adhere to all labor laws, policies, and procedures.
  • Support and participate in store shrink reduction goals and programs.
  • Participate in safety awareness and maintain a safe environment.
Requirements
  • Possess excellent customer service skills.
  • Able to work a flexible schedule to support business needs.
  • Possess strong communication and organizational skills with attention to detail.
  • Capable of multi-tasking.
  • Able to respond appropriately to changes in direction or unexpected situations.
  • Capable of lifting heavy objects with or without reasonable accommodation.
  • Works effectively with peers and supervisors.
What We Offer

We offer a competitive starting pay range of $13.00 to $13.50 per hour, as well as a range of benefits, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.

We are an equal opportunity employer and welcome applicants from diverse backgrounds. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.