Sales Support Associate III
4 weeks ago
Job Summary
We are seeking a highly motivated and customer-focused Sales Support Associate III to join our team at Coach. As a Sales Support Associate III, you will be responsible for providing exceptional customer service, maintaining a clean and organized stockroom, and supporting sales floor activities.
Key Responsibilities
- Cash Wrap: Greet customers with a smile and offer assistance, maintain accuracy when operating POS, and represent the Coach brand appropriately.
- Stockroom: Receive shipments and transfers, notify store management of new product arrivals, and organize and clean the stockroom daily.
- Sales Floor: Replenish sales floor, support sales floor activities, and respond to customer requests confidently.
Competencies
- Courage: Provide current, direct, and actionable feedback to others, and face up to people problems quickly and directly.
- Creativity: Come up with new and unique ideas, and make connections among previously unrelated notions.
- Customer Focus: Meet the expectations and requirements of internal and external customers, and establish and maintain effective relationships with customers.
- Dealing with Ambiguity: Cope with change, shift gears comfortably, and decide and act without having the total picture.
- Drive for Results: Exceed goals successfully, and push self and others for results.
- Interpersonal Savvy: Relate well to all kinds of people, build appropriate rapport, and use diplomacy and tact.
- Learning on the Fly: Learn quickly when facing new problems, and analyze successes and failures for clues to improvement.
Our Competencies for All People Managers
- Strategic Agility: See ahead clearly, anticipate future consequences and trends accurately, and create competitive and breakthrough strategies and plans.
- Developing Direct Reports and Others: Provide challenging and stretching tasks and assignments, and push people to accept developmental moves.
- Building Effective Teams: Blend people into teams when needed, create strong morale and spirit in the team, and establish a feeling of belonging in the team.
Coach is an Equal Opportunity Employer
We are committed to diversity and inclusion, and we welcome applications from all qualified candidates. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services.
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