Room Service Associate

2 weeks ago


Portsmouth, New Hampshire, United States Wentworth By the Sea Full time

We are seeking a skilled Room Service Operator to join our team at Wentworth By the Sea. As a key member of our hospitality team, you will be responsible for delivering exceptional service to our guests. Your primary duties will include taking room service orders over the phone, answering questions on menu selections, and communicating with the kitchen staff to ensure timely and accurate delivery of orders. You will also be responsible for maintaining the cleanliness of your work area, recording transactions in our Digital Dining system, and completing closing reports. Additionally, you will be expected to follow all company and safety policies, report any accidents or injuries, and complete safety training and certifications. If you have a passion for delivering outstanding customer service and are a team player, we encourage you to apply for this exciting opportunity.

Responsibilities:
  • Take room service orders over the phone and answer questions on menu selections.
  • Communicate with the kitchen staff to ensure timely and accurate delivery of orders.
  • Maintain the cleanliness of your work area and record transactions in our Digital Dining system.
  • Complete closing reports, including Digital Dining reports, and process all payment methods.
  • Follow all company and safety policies, report any accidents or injuries, and complete safety training and certifications.
Qualifications:
  • High School Diploma/GED a plus but not required.
  • Previous experience a plus.
  • Courteous phone skills and the ability to take accurate messages.
Benefits:
  • Health Insurance.
  • Dental Insurance.
  • Vision Insurance.
  • Life Insurance.
  • 401(k).
  • Free Associate Parking.
  • Free Meal for every shift worked.

We are an Equal Opportunity Employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.


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