Lead Music Instrument Technician
1 week ago
We are seeking a skilled Lead Music Instrument Technician to join our team at Guitar Center. As a key member of our repair and maintenance team, you will be responsible for delivering exceptional customer service, repairing and maintaining customer-owned instruments, and ensuring that all store-owned gear is in excellent condition.
About Us:Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.
Responsibilities:Main Responsibilities:
- Interact with customers, ensuring a positive customer experience
- Service customer-owned instruments with a high level of craftsmanship
- Maintain store-owned gear, as requested
- Complete warranty repair work
Additional Duties:
- Participate in on-going training and development programs to enhance skills and knowledge
- Collaborate with colleagues to achieve team goals and objectives
- Contribute to a culture of excellence, innovation, and continuous improvement
To be successful in this role, you will need to have:
- A strong understanding of repairing guitars and other music instruments
- Familiarity with Guitar Center products and services
- Excellent communication and interpersonal skills
- The ability to work effectively in a fast-paced environment
In addition to a competitive salary ($50,000 - $70,000 per year), we offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, paid time off, and tuition reimbursement options.
Why Choose Us?Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws.
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