Machinist Technician
7 days ago
We are seeking an experienced Machinist to join our team as a Technical Customer Support specialist. In this role, you will be responsible for providing technical support to our customers, ensuring their tooling and inventory systems are running smoothly.
Key Responsibilities:
- Assess and collect customer tooling information at customer locations.
- Source tooling products, check pricing and delivery per customer requirements.
- Work as part of the installation team to install tool crib inventory software and hardware and train customers on the software.
- Organize customer tool cribs, take a complete tool crib inventory, and enter the inventory into software.
- Perform software maintenance and upgrades. Assist all existing customers with software and hardware support as needed.
Requirements:
- 3+ years of Tool Room/Machining experience working with cutting tools
- Professional customer service and communication skills
- Ability to work as a team or independently
- Excellent organizational, time management, and follow-up skills
- Proficient PC/computer skills - especially Microsoft Excel
- M F, 7am - 4pm with occasional overtime
- 40% travel, car or airplane
- Valid Driver's license & acceptable driving record
What We Offer:
- $28 - $30/hour starting wage
- Excellent Medical, Dental, Vision Insurance Day 1 of Employment
- 401k with Match
- Generous Paid Time Off Holidays, Personal & Vacation
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