Machinist Technician

7 days ago


Minneapolis, Minnesota, United States Productivity Inc Full time
Machinist - Technical Customer Support

We are seeking an experienced Machinist to join our team as a Technical Customer Support specialist. In this role, you will be responsible for providing technical support to our customers, ensuring their tooling and inventory systems are running smoothly.

Key Responsibilities:

  • Assess and collect customer tooling information at customer locations.
  • Source tooling products, check pricing and delivery per customer requirements.
  • Work as part of the installation team to install tool crib inventory software and hardware and train customers on the software.
  • Organize customer tool cribs, take a complete tool crib inventory, and enter the inventory into software.
  • Perform software maintenance and upgrades. Assist all existing customers with software and hardware support as needed.

Requirements:

  • 3+ years of Tool Room/Machining experience working with cutting tools
  • Professional customer service and communication skills
  • Ability to work as a team or independently
  • Excellent organizational, time management, and follow-up skills
  • Proficient PC/computer skills - especially Microsoft Excel
  • M F, 7am - 4pm with occasional overtime
  • 40% travel, car or airplane
  • Valid Driver's license & acceptable driving record

What We Offer:

  • $28 - $30/hour starting wage
  • Excellent Medical, Dental, Vision Insurance Day 1 of Employment
  • 401k with Match
  • Generous Paid Time Off Holidays, Personal & Vacation

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