Extended Case Management Intern
1 week ago
Job Title: Extended Case Management Intern
Job Summary:
The International Rescue Committee (IRC) is seeking a highly motivated and detail-oriented Extended Case Management Intern to join our team in Silver Spring, MD. As an intern, you will work closely with our experienced case management team to provide support to newly arrived refugees and asylum seekers. This is an excellent opportunity to gain hands-on experience in case management, learn about the resettlement process, and contribute to the well-being of our clients.
Responsibilities:
- Conduct check-in calls and send messages to clients to determine the status of any unresolved service provision and provide guidance or assistance with the support of a supervisor.
- Submit and follow up with a variety of external referrals, including for English classes, health screenings, and housing assistance programs.
- Assist clients with scheduling and teaching them how to navigate various organizations, such as public benefit offices or medical offices.
- Assist clients with completing and following up on applications for public benefits, Medicaid, childcare vouchers, social security cards, and more.
- Research and build community resources to fill any gaps in services.
- Provide clients with public transportation orientations in the field if needed.
- Regularly track service provision through electronic data entry and organize required client documentation.
Qualifications:
- Current undergraduate, graduate student, or less than 12 months out of school.
- Minimum 24 hours per week, three-month commitment, and three full working days per week; full-time 32-40 hours per week highly preferred.
- Proficient digital literacy skills (e.g., MS Excel, Outlook, and Word) and the ability to learn new software and tasks.
- Organized and attentive to detail.
- Ability to work independently and multi-task.
- Strong verbal and written communication skills.
- Interest in working with refugee and humanitarian populations.
- Knowledge of or interest in learning about public benefits and other community resources.
What We Offer:
The IRC offers a unique opportunity to work with a diverse team of professionals who are passionate about making a difference in the lives of refugees and asylum seekers. As an intern, you will have the opportunity to gain valuable experience, build your professional network, and contribute to the well-being of our clients.
How to Apply:
To apply, please submit your resume, cover letter, and list of at least three references to the IRC website. The deadline to apply is August 23, 2024.
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