Assistant Hotel Services Director
5 days ago
Vail Resorts seeks an experienced and results-driven individual to fill the role of Assistant Front Office Manager. This dynamic position demands strong leadership skills, attention to detail, and a commitment to delivering exceptional guest experiences.
As a key member of our team, you will be responsible for overseeing front office operations, including front desk, concierge, and resort services. You will provide guidance and support to staff members, ensuring they meet high standards of customer service and adhere to hotel policies and procedures.
The successful candidate will have at least two years of experience in a similar role, possess excellent communication skills, and be able to work a flexible schedule, including mornings, afternoons, weekends, and holidays. We offer a competitive salary range of $56,485 - $62,000 and opportunities for career growth and development.
Key Responsibilities:
- Lead front office staff to achieve exceptional guest satisfaction ratings.
- Manage and resolve customer complaints, ensuring timely and effective resolution.
- Collaborate with internal teams to identify and implement process improvements.
- Develop and maintain comprehensive knowledge of hotel systems, policies, and procedures.
-
Hotel Guest Experience Lead
5 days ago
Dillon, Colorado, United States Vail Resorts Full timeExperience the Thrill of Working in the MountainsVail Resorts invites applications from motivated and experienced professionals for the role of Assistant Front Office Manager. As a key member of our team, you will have the opportunity to work in a dynamic environment, delivering exceptional guest experiences and driving business success.In this critical...
-
Hotel Cleaning Supervisor
7 days ago
Dillon, Colorado, United States Summit County Mountain Retreats Full timeSummary of ResponsibilitiesThe Hotel Cleaning Supervisor role at Summit County Mountain Retreats involves overseeing the entire in-house housekeeping and laundry operations.This includes managing daily payroll, scheduling, key control policies, inventory management, hiring and training employees, providing regular feedback, documenting disciplinary action,...
-
Director of Strategic AI Applications
1 week ago
Dillon, Colorado, United States ACI Learning Full timeStrategic AI Applications Director PositionACI Learning is seeking an innovative and experienced Director of Strategic AI Applications to drive the development and implementation of AI-powered solutions that enhance customer experiences and operational efficiency. As a key member of our team, you will collaborate with cross-functional teams to identify and...
-
Seasonal Transportation Specialist
2 weeks ago
Dillon, Colorado, United States Vail Resorts Full timeAbout the Role:As a Winter Shuttle Driver at Vail Resorts, you will play a critical role in ensuring the smooth transportation of hotel guests across the resort. This is an excellent opportunity to join a dynamic team and develop your skills in customer service, communication, and safety protocols.Responsibilities:- Safely transport hotel guests while...
-
Winter Shuttle Driver
2 weeks ago
Dillon, Colorado, United States Vail Resorts Full timeCompany Overview:Vail Resorts is a world-renowned leader in the hospitality and tourism industry, operating 40+ resorts across three continents. Our mission is to provide exceptional experiences for our guests, while fostering a positive and inclusive work environment for our employees.Salary:The estimated annual salary for this position ranges from $41,600...
-
Front Desk Representative
2 weeks ago
Dillon, Colorado, United States Vail Resorts Full timeWork in the MountainsVail Resorts is a leader in mountain resort hospitality. As a Front Desk Agent, you will be the face of our hotel, interacting with guests and providing exceptional service.About This RoleThis role involves working face to face with customers, checking guests in and out, answering phones, handling all customer needs, and maintaining a...
-
Night Operations Specialist
1 week ago
Dillon, Colorado, United States Vail Resorts Full timeVail Resorts Overview Vail Resorts is a leading hospitality company that operates luxury resorts and hotels across three continents. We offer a unique work environment where employees can experience the thrill of working in some of the most beautiful mountain locations in the world. Compensation The estimated salary for this role is $22-$24 per hour, making...
-
Facilities Maintenance Professional
6 days ago
Dillon, Colorado, United States Arapahoe Basin Ski Area Full timeJob SummaryWe are seeking a highly skilled Facilities Maintenance Professional to join our team at Arapahoe Basin Ski Area. As a key member of our facilities team, you will be responsible for maintaining the cleanliness and sanitation of our restrooms and public spaces.The ideal candidate will have 6 months of maintenance or housekeeping experience at a...
-
Customer Service Ambassador
2 weeks ago
Dillon, Colorado, United States Arapahoe Basin Full timeJob SummaryWe are seeking a highly motivated Sales and Services Coordinator to join our team at Arapahoe Basin. As a Sales and Services Coordinator, you will be responsible for providing exceptional customer service to our guests, selling various products such as lift tickets and season passes, and monitoring the outdoor lift ticket fulfillment...
-
Front Desk Agent Supervisor
2 weeks ago
Dillon, Colorado, United States Vail Resorts Full timeKey ResponsibilitiesThe Night Auditor will be responsible for:Complying with guest requests while maintaining internal and AAA standardsEnsuring all charges are posted to maintain profitabilityMaintaining a clean and safe work areaFollowing daily procedures and completing all daily reportsFamiliarizing yourself with all other properties, hotels, restaurants,...
-
Delivering Exceptional Guest Experiences
2 weeks ago
Dillon, Colorado, United States Vail Resorts Full timeCompany OverviewVail Resorts is a leading provider of mountain experiences, with 40+ resorts across 3 continents. Our team delivers unparalleled service to guests from around the world.Job SummaryWe are seeking a highly motivated Delivery Specialist to join our team. As an ambassador of My Epic Gear and Epic Mountain Rentals Delivery, you will be...
-
Guest Services Ambassador
2 weeks ago
Dillon, Colorado, United States Vail Resorts Full timeUnlock the Ultimate Mountain Experience as a Guest Service Specialist">Vail Resorts is looking for a highly skilled Guest Service Specialist to join our team. In this role, you will play a vital part in ensuring that our guests have an unforgettable experience at our resort.">Your primary responsibilities will include delivering welcome amenities, performing...
-
Vail Resorts Accountant
2 weeks ago
Dillon, Colorado, United States Vail Resorts Full timeThe Night Auditor role at Vail Resorts offers a unique blend of financial management and guest service expertise. As a key member of our team, you will be responsible for ensuring the accuracy and efficiency of financial transactions, while maintaining a high level of customer satisfaction. If you are a motivated and detail-oriented individual with a passion...
-
Mountain Retreats Concierge Assistant
7 days ago
Dillon, Colorado, United States Summit County Mountain Retreats Full timeJoin Our Team as a Mountain Retreats Concierge AssistantWe are seeking a detail-oriented and organized individual to join our team as a Concierge Assistant. As a Concierge Assistant, you will be responsible for ensuring the smooth operation of our housekeeping and maintenance services.Your duties will include coordinating with housekeeping teams, managing...
-
Food Service Associate
5 days ago
Dillon, Colorado, United States Noodles & Company Full timeNoodles & Company Overview:We are a fast casual restaurant chain dedicated to serving high-quality food made with real ingredients. Our mission is to nourish and inspire every team member, guest, and community we serve.Salary Information:The estimated salary range for this position is between $14.42 and $19.00 per hour.Job Description:We are seeking...
-
Resort Team Member
2 weeks ago
Dillon, Colorado, United States Vail Resorts Full timeBecome a Part of Our Dynamic Team">Vail Resorts is seeking a highly motivated and customer-focused Retail Associate to join our team. As a key member of our sales team, you will be responsible for providing exceptional guest service, product knowledge, and sales expertise to our customers.">This role offers a unique opportunity to work in a fast-paced...
-
Mountain Delivery Expert
2 weeks ago
Dillon, Colorado, United States Vail Resorts Full timeDelivering Unparalleled ServiceAs a Delivery Specialist, you will be responsible for delivering ski and snowboard gear to our members' and guests' doors. You will review reservation details, prepare orders for delivery, and provide excellent customer service.Requirements and QualificationsMust be 18 years of age, hold a valid driver's license, and have a...
-
Mountain Sales Associate
2 weeks ago
Dillon, Colorado, United States Vail Resorts Full timeYour Dream Job Awaits in the Mountains">Are you looking for a career that combines your passion for the outdoors with your desire for personal and professional growth? Look no further than Vail Resorts, where we're seeking a skilled Retail Associate to join our team.">This role offers the perfect blend of challenge and reward, as you'll be responsible for...
-
Ski Area Operations Associate
1 week ago
Dillon, Colorado, United States Arapahoe Basin Ski Area Full timeSki Area Operations Associate Job OpeningEstimated salary: $21.75 per hour, based on experience.About the Role:Arapahoe Basin Ski Area is seeking an experienced and detail-oriented Ski Area Operations Associate to join our team. This critical position plays a vital role in maintaining the integrity of our mountain operations.The successful candidate will...
-
Keynote Event Coordinator
1 month ago
Dillon, Colorado, United States Vail Resorts Full time**About Vail Resorts:**Create Your Experience of a LifetimeCome work and play in the mountains. Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.**Our Company Overview:...