Front End Sales Associate
6 days ago
Front End Specialist Job Summary
The Front End Specialist plays a crucial role in ensuring a positive customer experience at Ollie's Bargain Outlet. This individual is responsible for providing exceptional customer service, maintaining store appearance, and performing various sales floor tasks. We are seeking a highly organized and detail-oriented team player to join our team as a Front End Specialist.
Key Responsibilities
- Greet and acknowledge every customer as they enter and exit the store and as they approach the front end.
- Accurately and efficiently operate the register.
- Approve refunds for other Associates up to a specified dollar amount.
- Assist with training new Front End Specialists.
- Be knowledgeable of all promotions and advertisements to ensure that customer questions can be answered and to assist with selling product; support Ollie's Army and other donation programs throughout the year.
Requirements
- Minimum of six months' retail experience in a mid-size to large retail service-oriented business preferred.
- Ability to work evenings, weekends, and holidays on a regular basis.
- Ability to communicate effectively.
- Ability to exercise sound judgment.
- Ability to preserve confidentiality of information.
- Accuracy and attention to detail.
- Ability to organize and prioritize a variety of tasks and activities and work within strict timeframes and deadlines.
- Knowledge of industry terms and processes.
- Outstanding interpersonal and listening skills.
- Must have a positive attitude and the ability to interact well with customers and Associates.
Physical Requirements
- Ability to lift and carry up to 50 pounds.
- Ability to push and pull up to 35 pounds.
- Ability to stand for extended periods.
- Ability to bend and twist frequently.
- Ability to grip, reach, and pinch with arms and hands frequently.
- Ability to squat, kneel, balance, and climb ladders occasionally.
- Ability to work in a constant state of alertness and safe manner.
Ollie's is an equal opportunity employer, committed to diversity and inclusion. We welcome applicants from diverse backgrounds and perspectives.
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