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Assistant General Manager

2 months ago

Rochester, Michigan, United States Goldfish Swim School Full time
Job Description

Job Title: Assistant General Manager

Job Summary:

We are seeking a highly motivated and experienced Assistant General Manager to join our team at Goldfish Swim School. The successful candidate will be responsible for overseeing the daily operations of our swim school, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities:

  • Operations Management: Direct and control the daily operations of the swim school to ensure that all procedures are followed and that the school is running according to Goldfish Swim School standards.
  • Staff Management: Manage the staff of Goldfish Swim School to ensure high productivity, excellent performance, and positive employee satisfaction.
  • Customer Service: Interact with customers and staff to ensure excellent customer service and resolve any issues that may arise.
  • Marketing and Sales: Provide sales and marketing training to all qualified sales staff and work with the marketing team to develop and implement marketing strategies.
  • Financial Management: Assist with financial management, including budgeting, forecasting, and financial reporting.
  • Pool Operations: Gain knowledge and experience in all technology platforms to achieve a high level of competence in bookings, class scheduling, reporting, and administrative functions.
  • Emergency Action Plan: Direct and oversee the implementation of the Emergency Action Plan and all safety procedures that pertain to the Goldfish Swim School facility.
  • Professional Development: Maintain current certifications and stay up-to-date professionally on the aquatics and management field.

Requirements:

  • Education: High school diploma or GED is required. Bachelor's degree or higher preferred.
  • Experience: Experience as a certified lifeguard, youth sports instructor/coach, camp counselor, and/or childcare provider required. Two or more years of management experience preferred. Two or more years as a swimming instructor preferred.
  • Certifications: Lifeguard, CPR/AED, and first aid certification required. Shallow water attendant highly recommended.

Work Environment:

While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

Compensation:

$24.00 per hour

Equal Opportunity Employer:

Goldfish Swim School is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.