Therapy Referral Specialist
1 week ago
We are seeking a skilled Referral Coordinator to join our team at Essential Therapy Solutions. This role involves managing the referral process, triaging incoming referrals, and matching clients with suitable therapists. The ideal candidate will possess strong organizational and communication skills, with the ability to work independently and as part of a team.
Key Responsibilities:
- Triage incoming referrals and assess client needs
- Match clients with appropriate therapists
- Obtain authorization and enter into EMR
- Follow up with clients to ensure satisfaction with their therapist
- Track and report on referral data
- Maintain a strong working relationship with therapists and DDD Support Coordinators
Requirements:
- 1-2 years of experience in a referral coordination or client services role
- Strong organizational and time management skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Commitment to providing high-quality client care
About Essential Therapy Solutions:
We are a Qualified Vendor with the Arizona Division of Developmental Disabilities (DDD) and work with individuals ages 3 and up. Our teams consist of clients, families, schools, and therapists, working together to develop a comprehensive service delivery with individual goals.
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