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Retail Sales Lead

2 months ago

Folsom, California, United States Recreational Equipment Inc Full time
Job Summary

We are seeking a highly motivated and experienced Retail Sales Lead to join our team at REI Folsom. As a key member of our sales team, you will be responsible for driving sales through all channels, improving selling behaviors, and capitalizing on promotional events.

Key Responsibilities
  • Drive sales through all channels by improving selling behaviors and capitalizing on promotional events
  • Demonstrate strong interest and credible expertise in our product assortment and translate this knowledge into value for our customers
  • Guide Retail Sales Specialists to do the same
  • Passionately promote REI's membership and effectively convert non-members to members
  • Prepare the store by effectively stocking and coordinating daily stocking process, actively handling merchandise, executing visual directions, and ensuring a compelling presentation
  • Adapt presentation based on changing inventory levels, new products, promotions, and market conditions
  • Identify areas of opportunity and act on them as it relates to inventory accuracy, price accuracy, and product stock levels
  • Deliver inspirational experiences for our members and customers through effective promotion of outdoor programs and outreach
  • Train and mentor new staff, provide direction to peers as necessary, coordinate service delivery, and task execution
  • Share feedback with Retail Sales Managers regarding staffing and scheduling needs
  • Demonstrate initiative and productivity and serve as a role model for Retail Sales Specialists
Requirements
  • Previous retail sales and customer service experience (preferred)
  • Effective communication skills
  • Knowledgeable of outdoor activities in assigned department (preferred)
  • Completion of the REI Sales and Service Training and Membership Training prior to working on sales floor
  • Requires open availability to work a flexible schedule based on business needs, including evenings and weekends
About REI

With more than 160 retail locations (and growing), REI offers unique competitive benefits to its more than 15,000 employees, including healthcare, gear and apparel discounts, free equipment rentals and challenge grants to help employees reach personal outdoor goals, generous retirement plan contributions, public transit subsidy, adoptions assistance, paid sabbaticals, and more.

REI is an Equal Opportunity Employer