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Provider Relations Specialist

2 months ago

Salt Lake, Utah, United States Nuvia Dental Implant Center Full time
Job Summary

We are seeking a highly skilled Provider Relations Representative to join our team at Nuvia Dental Implant Center. The successful candidate will be responsible for building and maintaining strong relationships with our network of providers, ensuring they have the necessary support and resources to deliver exceptional patient care.

Key Responsibilities
  • Provider Support: Develop and maintain ongoing communication with our providers, scheduling regular calls to address their questions, concerns, and feedback.
  • Schedule Management: Manage the schedules of our providers, ensuring they are up-to-date and accurate, and making adjustments as needed to minimize disruptions.
  • Data Analysis: Analyze data to identify trends, areas for improvement, and potential network gaps, and develop strategies to address these issues.
  • Policy Communication: Communicate new policies and protocols to our providers, ensuring they are aware of any changes that may impact their practice.
  • Training and Development: Assist with the planning and execution of training programs and special projects, such as symposiums and courses.
  • Travel Arrangements: Book travel arrangements for clinical training and other provider-related activities.
Requirements
  • Strong Communication Skills: Possess excellent interpersonal, communication, and negotiation skills to build and maintain strong relationships with our providers.
  • Organizational Skills: Ability to manage multiple relationships and tasks simultaneously, prioritizing tasks and meeting deadlines.
  • Adaptability: Ability to adapt to changes in policies, regulations, and procedures, and to identify and develop effective solutions to emerging issues.
  • Analytical Skills: Ability to analyze data and develop strategies to address network gaps and improve provider performance.
Results
  1. Nuvia Dental Implant Center attracts and retains the best providers in the country.
  2. All Nuvia providers feel supported to accomplish their roles and responsibilities, with a 9/10 job satisfaction rating.
  3. All Nuvia providers are accomplishing the results set out in their 4R document, including productivity measurement, clinical quality, and leadership.
  4. There is never a lapse in provider coverage.
  5. Nuvia providers are referring their colleagues to work for Nuvia.
  6. The Regional Leadership Providers feel supported and productive regarding their providers, demonstrating effectiveness in coaching and issue resolution.
  7. Nuvia's clinical protocols contained in the Provider Handbook are being executed at a high level.