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Program Coordinator Case Manager

1 month ago

Lackawanna, New York, United States OLV Human Services Full time
Job Summary:

The Employment & Training Program Coordinator will work collaboratively with the Director of Vocational Services to implement and carry out the Employment and Training programming available to eligible Erie County job seekers.

The ideal candidate will have experience with supporting job seekers with barriers to employment in identifying realistic vocational goals, developing plans to meet their goals, and developing strategies for overcoming vocational barriers in both individual and group settings.

A trauma-informed approach to case management, professional networking, and job development, along with program planning, will be a significant aspect of this position.

Key Responsibilities:

  • Primary coordination of Community Employment & Training Program, including support in program implementation, developing collaborative opportunities with community partners, enrollment outreach, tracking participation/engagement, and outcomes.
  • Direct supervision of Vocational Trainers.
  • Provide case management to eligible Erie County job seekers, including outreach, needs assessment, connection with appropriate support services, and support with reducing barriers to employment.
  • Support participants in developing plans for engagement in available services.
  • Support participants in preparing for, obtaining, and maintaining employment, including arranging work experiences to increase employability, soft-skills development, and support within the employment setting.
  • Develop and maintain a working knowledge of current job market, educational resources, community resources, and public transportation to enhance program offerings.
  • Form and maintain relationships with participants, community employers, and partners.
  • Develop, plan, and facilitate job readiness and other vocational workshops.
  • Model professional work skills, including care of equipment, materials, and property.
  • Keep storage, vehicles, and work areas clean and orderly.
  • Possess written communication skills for documentation, including evaluations, progress toward individual goals, observations, and interactions.
  • Comply with all federal and state regulations and agency policies pertaining to HIPAA, false claims, whistleblower policies, and all others.
  • Professionally represent OLV Human Services in the community consistent with agency values.

Requirements:

  • Associates degree in Human Services, Education, or related fields.
  • 2+ years of experience in human services, training, advocacy, education, or leadership.
  • Valid NYS Driver's License.

Benefits:

  • Paid Holidays.
  • Paid Time Off (PTO).
  • Flexible Schedule.
  • Health, dental, and vision insurance options.
  • Paid Employer-sponsored life insurance.
  • Supplemental insurance programs for additional life insurance, short-term disability, accident, and cancer insurance.
  • Up to $600 every year for completing biometric health screenings on a single health insurance plan and up to $1,200 if a spouse completes too.
  • Free dental insurance for Full-Time employees and their families.