Senior Service Technician

3 weeks ago


North Myrtle Beach, South Carolina, United States Johnson Controls Full time

Job Summary:

We are seeking a skilled Senior Service Technician to join our team at Johnson Controls. As a key member of our service team, you will be responsible for installing, servicing, and repairing electronic fire alarm systems and other related building system products at customer sites.

Key Responsibilities:

  • Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products.
  • Service, troubleshoot, and install many different manufacturers' Fire & Life Safety systems, including SimplexGrinnell.
  • Read and interpret blueprints, diagrams, submittals, specifications, software, systems, programs, schematics, and operational product manuals.
  • Exhibit excellent customer service skills by consistently communicating with district staff and customers to ensure customer satisfaction.
  • Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers.
  • Participate in a scheduled On-call rotation and help to train or mentor others on the service team.

Requirements:

  • 3+ years documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems.
  • Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices.
  • Capable of performing physical labor, including carrying and moving equipment and tools up to 50-70 lbs.
  • Able to work in unusual and sometimes difficult positions, such as climbing ladders, scaffolding, and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc.
  • Maintain truck inventory to ensure timely response to customer needs.

Johnson Controls is an Equal Employment Opportunity and Affirmative Action Employer.



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