Quality Assurance Specialist

4 days ago

New York, New York, United States Everplans Full time
About Everplans

Everplans is a cutting-edge platform that empowers individuals to organize, store, and securely share their most critical information. From personal documents to life decisions, our innovative solution streamlines the process, eliminating the need for sticky notes, outdated files, and paperwork.

We partner with financial professionals, insurance organizations, and employers to provide our platform as a valuable benefit to their clients and employees.

The Role

We are seeking a meticulous Quality Assurance Specialist to ensure the highest level of quality and a seamless user experience across our web app, content site, partner landing pages, API integrations, mobile app, and other features.

As a key member of our team, you will have the opportunity to influence product development by testing features and providing input on user experience.

About You

We are looking for an extremely detail-oriented individual who excels at creating and improving processes to deliver exceptional Quality Assurance. You should be meticulous in detailing issues, using a wealth of tools to document and illustrate problems.

You thrive on challenges and are comfortable exploring new technologies, concepts, and approaches to keep our products and development on the cutting edge.

Duties and Responsibilities
  • Create testing scripts and checklists to maintain consistency in QA protocols
  • Develop and evolve processes for efficiency and improvement across multiple metrics
  • Test current products and identify deficiencies
  • Write detailed, repeatable bug reports with illustrative screenshots, recordings, URLs, and relevant details
  • Suggest solutions to identified product problems
  • Leverage technological tools to improve the quality of your testing
  • Collaborate with the Product Team to ensure consistent project execution
  • Identify quality assurance process bottlenecks and suggest actions for improvement
  • Collect quality data and identify key KPIs for product quality
Requirements
  • 5 years of testing SaaS apps
  • Detail-oriented and organized
  • Experience writing and executing regression scripts
  • Cross-browser and cross-platform testing experience
  • Experience entering browser developer modes to capture error details
Desired
  • HTML, CSS, JavaScript coding experience
  • Experience with testing automation tools
  • Testing within regulatory frameworks such as HIPAA
  • Experience testing for security vulnerabilities
Good to Know
  • We are a fully remote team, headquartered in NYC
  • We are looking for a contractor at this time, not a full-time employee
  • We are seeking someone experienced in manual testing with some automation skills
  • Our developers and leadership are seasoned professionals with a robust SDLC process

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