Customer Experience Coordinator
3 weeks ago
Maintaining a position as one of the leading automotive service and tire dealers in the United States, Monro's family of brands operates on approximately five million vehicles annually. Every guest is valued, and our people-first approach ensures that each interaction is meaningful.
Located in Rochester, New York, where the company's founder opened its first store in 1957, Monro has expanded to nearly 1,300 auto repair shops and tire dealers across 32 states. As a united TEAM under the Monro banner, we share the mission of delivering top-notch tire and auto services to our guests.
Our vision for the future involves being America's trusted leader in auto and tire centers, recognized by consumers as the best choice for quality automotive maintenance and repairs. We're seeking motivated individuals who share our vision, with opportunities available in retail locations, field management, and store operations at our Store Support Center.
About the Role
The Guest Care Specialist plays a pivotal role in providing exceptional customer experiences, serving as a key holder and manager on duty when needed. This hourly position requires a strong focus on driving sales of automotive repair services and tires while contributing to business growth through effective sales presentations and product knowledge.
Key Responsibilities:
- Complete Monro's training program to execute the Monro selling process.
- Engage guests, schedule appointments, build trust, understand needs, communicate processes and timelines, and present needed services following the Monro selling process.
- Assist in various aspects of guest care, work order completion, register assistance, facility maintenance, and outside purchase ordering.
- Follow all policies and procedures related to cash, credit, check, refund, and return policies.
-
Customer Experience Coordinator
4 weeks ago
Columbus, Ohio, United States Express Wash Hold Co LLC Full timeLeadership OpportunityWe are looking for a Customer Experience Coordinator who can lead by example, motivate and guide team members to achieve their best. Your primary responsibility will be to engage with customers, drive membership sales, and maintain quality control standards.In return, you will enjoy a competitive salary of $17.50/hour plus incentives...
-
Customer Experience Coordinator
1 day ago
Columbus, Ohio, United States Linkhorn Inspection Group Full timeLinkhorn Inspection Group is the premier property inspection company in Ohio since 2007. We provide world-class home and commercial building inspections, empowering our clients and business partners through sharing of knowledge and putting families first.About the JobThe customer experience coordinator will be responsible for managing customer relationships...
-
Customer Experience Coordinator
3 weeks ago
Columbus, Ohio, United States Chrysler Dodge Jeep Ram of Franklin Full timeJob DescriptionThe Customer Experience Coordinator role at Chrysler Dodge Jeep Ram of Franklin is critical to achieving sales and customer service objectives. This position interacts with customers through various communication channels, identifying and capturing sales opportunities while providing exceptional customer service and supporting the overall...
-
Customer Experience Coordinator
3 weeks ago
Columbus, Ohio, United States Shop Once Insurance Full timeAbout the RoleAt Shop Once Insurance, we are committed to delivering exceptional customer service and providing our customers with the best possible experience. We are seeking a highly motivated Insurance Service Representative to join our team in Ohio.The successful candidate will be responsible for serving as the first point of contact for inbound calls...
-
Customer Experience Coordinator
4 weeks ago
Columbus, Ohio, United States Chick-fil-A Grandview Yard Full timeJoin Our TeamChick-fil-A Grandview Yard is a fast-paced and dynamic restaurant looking for a skilled Team Leader to join their team. As a Team Leader, you will play a crucial role in driving operational excellence, delivering exceptional customer experiences, and developing your skills as a leader.Key Responsibilities:Pursue operational excellence during...
-
Customer Experience Coordinator
4 days ago
Columbus, Ohio, United States NovaCare Rehabilitation Full timeAbout the RoleAs a Patient Service Specialist at NovaCare Rehabilitation, you will play a vital role in ensuring that patients have an exceptional experience from the moment they step into our outpatient physical therapy center. This position requires a unique blend of customer service skills and operational knowledge to manage both the patient side and...
-
Sales and Customer Experience Coordinator
6 days ago
Columbus, Ohio, United States CarMax, Inc. Full timeRole Summary: The Customer Service Specialist - Automotive is responsible for delivering exceptional customer experiences through effective communication, problem-solving, and conflict resolution. Key responsibilities include managing sales, auctions, and appraisals, handling customer inquiries, and maintaining accurate records. If you are a motivated...
-
Customer Experience Liaison
4 weeks ago
Columbus, Ohio, United States ScriptDrop, Inc Full timeJob OverviewThe Customer Success Coordinator role at ScriptDrop, Inc. is a critical position that requires strong communication skills and the ability to provide exceptional customer support.This full-time position involves managing relationships with pharmacy partners, courier companies, and patients through various channels including phone, email, and chat...
-
Customer Experience Manager
24 hours ago
Columbus, Ohio, United States Romanoff Group Full timeJob SummaryWe are seeking an exceptional Service Coordinator to join our award-winning team in Columbus, OH. As a key member of our operations team, you will be responsible for managing daily calls for service requests, dispatching technicians, and ensuring seamless communication with customers and stakeholders.This is an exciting opportunity to work with a...
-
Customer Experience Representative
3 weeks ago
Columbus, Ohio, United States Brand Executives Inc Full timeAbout UsAt Brand Executives Inc, we are committed to delivering exceptional customer service. Our team of dedicated professionals works tirelessly to ensure that our valued clients receive the highest level of support.Job SummaryWe are seeking a highly motivated and results-driven Customer Service Representative to join our dynamic team. As a key member of...
-
Food Experience Coordinator
3 weeks ago
Columbus, Ohio, United States Brassica in the Short North Full timeAt Brassica in the Short North, we're looking for talented individuals to join our team as Food Experience Coordinators. As a key member of our restaurant staff, you'll play a vital role in shaping the dining experience for our guests.We offer an estimated salary range of $45,000 - $65,000 per year, depending on experience. Our benefits package includes...
-
Customer Experience Coordinator
2 days ago
Columbus, Ohio, United States Amy Cakes Inc. Full timeBenefits and OpportunitiesEnjoy your evenings: We close earlier than most food service jobs.We offer flexible work schedules.Cake discounts for our staff.Bakery hours are Monday-Wednesday: 9am-6pm, Thursday-Saturday: 9am-7pm, Sunday: 11am-4pm
-
Morning Experience Coordinator
5 days ago
Columbus, Ohio, United States Concord Hospitality Full timeConcord Hospitality invites applications for the position of MORNING EXPERIENCE COORDINATOR. As a Breakfast Attendant, you will be responsible for creating memorable experiences for our guests during their morning stay. Your duties will include maintaining a clean and inviting dining space, replenishing food and beverages, and providing helpful information...
-
Customer Resolution Coordinator
3 weeks ago
Columbus, Ohio, United States Dawson Full timeAs a Customer Resolution Coordinator, you will play a critical role in handling inbound collection calls and resolving customer issues. You will exercise sound judgment in decision-making regarding credit disputes and be engaged in associate development opportunities and complete training requirements.The ideal candidate will have a business-related...
-
Customer Service Coordinator
4 weeks ago
Columbus, Ohio, United States Real Floors Full timeAbout the RoleWe are seeking a highly skilled Customer Service Representative to join our team at Real Floors, Inc. As a key player in our success, you will be the vital link between our customers and subcontracted flooring installers, ensuring smooth communication and timely resolution of issues.Responsibilities:Process and manage incoming customer orders...
-
Patient Experience Coordinator
4 days ago
Columbus, Ohio, United States Calculated Hire Full timeThe RoleYou will speak with patients to assess their needs through actively listening to their concerns and questions and making appropriate recommendations and clarifications.You will coordinate outpatient appointments across multiple specialties including routine visits, urgent and emergency issues and associated testing.You will work with callers to...
-
Customer Account Coordinator
1 day ago
Columbus, Ohio, United States Complete Staffing Solutions Full timeJob OverviewWe are seeking an experienced Customer Account Coordinator to join our team at Complete Staffing Solutions. This role is responsible for managing customer accounts, including delivery schedules, expedite requests, and order tracking.Key ResponsibilitiesManage customer relationships and provide timely order status updates to internal and external...
-
Global Experience Coordinator
3 weeks ago
Columbus, Ohio, United States AAA Mid Atlantic Full timeWe're seeking a Global Experience Coordinator to join our team at AAA Mid Atlantic. As a key member of our sales team, you will be responsible for selling international and domestic travel packages, including cruises, land packages, air travel, car rentals, and hotel accommodations.**Salary:** $65,000 - $85,000 per year, based on experience and location,...
-
Event Operations Coordinator
3 days ago
Columbus, Ohio, United States Experience Columbus Full timeFinalize and distribute convention sales leads and all forms related to processing pending and definite business.Record and manage all forms necessary for the bid process including creating bid books.Contact partners to follow up on lead responses and verifications.Customize and format bid book pages.
-
Learning Experience Coordinator
4 days ago
Columbus, Ohio, United States Educational Service Center of Central Ohio Full timeJob Title: Learning Experience CoordinatorLocation: Educational Service Center of Central OhioAbout the Role:We are seeking an experienced Intervention Specialist to join our team and help students with diverse needs reach their full potential. As a Learning Experience Coordinator, you will be responsible for planning and implementing student-centered...