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Customer Experience Specialist

3 weeks ago

Fulton, New York, United States GC Services Full time

We are seeking a Customer Experience Specialist to work for GC Services onsite. In this role, you will be the first point of contact for our customers, providing assistance and resolving issues. The ideal candidate should have excellent communication skills and a positive attitude. You will ensure that our customers have a great experience with us.

Key Responsibilities:
  • Provide customer support via phone, email, or in-person
  • Resolve customer complaints and issues in a timely manner
  • Communicate effectively with customers to understand their needs

The estimated salary for this position is around $50,000 - $60,000 per year, depending on experience.

Requirements:
  • Bachelor's degree in Communications or related field
  • Excellent communication and problem-solving skills
  • Able to work in a fast-paced environment

We offer a competitive salary and benefits package, including health insurance, retirement plan, and paid time off.