Clinical Administrative Assistant
7 days ago
People's Family of Corporations is seeking an experienced Customer Service Representative to support our clinical operations in St. Louis, MO.
Key Functions:
- Provide exceptional customer service to clients, responding promptly and efficiently to phone calls and queries
- Verify client information, ensuring accurate data entry into local and state databases
- Schedule and reschedule appointments, confirming with clients 48 hours in advance
- Collect co-payments for visits and prescription medications, documenting accurately and timely
- Maintain confidentiality of all client interactions and information
- Support the team by cross-training in all duties of medical records and call center staff
Requirements:
- High School Diploma or equivalency, with some college experience preferred
- Minimum 2 years of experience in Medical Records or related fields (Registration/Appointment Scheduling/Financial Counseling)
- Demonstrated competency in computer literacy, excellent customer service skills, and interpersonal relations
- Experience applying active listening techniques, conveying respect, professionalism, and empathy
- Previous experience working in the behavioral health field is preferred
Benefits: Competitive salary, comprehensive benefits package, and opportunities for growth and development in a supportive team environment.
Estimated Salary Range: $55,000 - $70,000 per year
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Automotive Administration Specialist
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