Host - El Torito
1 month ago
Xperience XRG is a dynamic and passionate team dedicated to delivering exceptional hospitality experiences. Our foundation is built on the unwavering dedication of team members who exude a relentless passion for delivering unforgettable eXperiences.
Why Work with Us?- Competitive Pay: Enjoy competitive pay that recognizes your dedication and skills.
- Flexibility: Strike the perfect balance between work and life with our flexible hours.
- Career Growth Opportunities: We thrive on promoting from within, fostering #XperienceRealGrowth for every team member.
- Unique Culture: Our Core Values set us apart, making the XRG culture truly unmatched.
- Team Member Dining Discounts: Savor the perks of being part of our team with exclusive dining discounts for you and up to 5 guests.
- Employee Referral Program: Share the joy of being part of the XRG team with others.
- Financial Well-Being: Exclusive Credit Union Benefits, including Checking/Savings, Loans, and Financial Education.
- Partner Perks: Unlock discounted rates on theme parks, travel, apparel, sports tickets, and more.
- Sick Time: Offered in eligible states (CA, CO, AZ, MA, MD, WA, NY, NV, IL), we've got you covered.
- Health Insurance: Take care of your well-being with comprehensive health insurance for our full-time team members.
The Host/Hostess is responsible for delivering a friendly greeting upon guests' arrival, promptly seating the guests, and bidding them farewell and inviting them back upon their departure.
Key Responsibilities- Greet guests immediately upon arrival.
- Inform the guests that their table is ready and invite them to the table.
- Carry guests' drinks to their seats/tables from the bar area and transfer their tab to the table if needed.
- Pull out their chairs and tables to make it easier for the guests to sit down.
- Answer calls promptly and politely.
- Utilize all tables on a rotation to achieve highest turnaround of guests and maintain smooth flow of the restaurant.
- Keep host stand well organized and stocked.
- Move furniture as directed by management, including but not limited to tables, chairs, bar stools, banquettes, bar tables, boxes, equipment, etc.
- Tour the restaurant in intervals to identify any empty tables.
- Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary.
- Complete opening/running/closing side work duties as assigned.
- Assist teammates with opening/running/closing side work duties upon request.
- Assists and/or completes additional tasks as assigned.
- High School Diploma preferred.
- Proof of eligibility to work in the United States.
- Valid Driver's License.
- 18+ years of age.
- Possession of or the ability to possess all state required work cards.
- Minimum of one (1) years related experience.
- Familiarity with Opentable.
- Proper lifting techniques.
- Guest relations.
- Sanitation and safety.
- Safe alcohol service.
- Full-service restaurant operations.
- Ability to communicate effectively and assertively in the English language, both verbally and in writing with staff, clients, and the public.
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