Ritter Communications Holdings, LLC has been a leader in the regional communications sector for over a century. With a commitment to providing exceptional service, we have expanded our reach to serve numerous communities across multiple states. Our company is recognized as the largest privately-owned provider of broadband fiber, telecom, video, and cloud services in the Mid-South, continually investing in advanced infrastructure and technology to enhance customer experiences.

Position Summary:

The Fiber Optic Technician is essential in delivering high-quality telecommunications services. This role involves interpreting technical schematics and diagrams to splice, terminate, and test fiber-optic, coaxial, and copper cables for new installations. Additionally, the technician is responsible for maintaining, troubleshooting, and repairing any damaged cables within the outside plant network.

Key Responsibilities:

• Collaborate with Construction Managers and OSP Engineers to execute splicing tasks as instructed;
• Provide comprehensive reports on field splicing activities;
• Prepare cables and perform both fusion and mechanical splices for various applications;
• Ensure all splice closures and termination points are secure and moisture-free;
• Install protective equipment and demarcation devices at customer locations;
• Inspect and document the condition of vaults, mini-vaults, and manholes to maintain network integrity;
• Install active and passive devices such as nodes, amplifiers, taps, and splitters;
• Exhibit strong customer service skills, particularly in interactions with landowners and utility providers;
• Ensure proper bonding and grounding of both aerial and underground installations;
• Adhere to industry standards and company policies, including compliance with OSHA, DOT, and FCC regulations;
• Track and log time for capital projects as necessary;
• Participate in on-call rotations and perform work during scheduled maintenance periods;
• Travel to various job sites and company locations as required;
• Complete additional duties as assigned by management.

Qualifications:

• In-depth knowledge of telecommunications construction practices, including:
  • Installation procedures for fiber and cable;
  • Identification of individual fiber cables at splice and node locations;
  • Handling and maintenance of fiber optic splice enclosures;
  • Understanding depth and distance requirements;
  • Marking and identifying cable routes and types;
  • Restoration of work areas and management of easements/right of way;
  • Emergency service restoration protocols.
• Familiarity with RUS and NEC Standards as well as FCC, OSHA, and DOT regulations;
• Knowledge of company products, services, policies, and procedures;
• Proficiency in using RF meters, optical meters, spectrum analyzers, TDR, OTDR, and other monitoring tools;
• Basic skills in PC software such as Outlook, Excel, Word, and Auto Cad Map Viewer;
• Ability to read and interpret cable schematics and reports;
• Strong communication skills for professional interactions;
• Capacity to follow detailed instructions for complex tasks;
• Attention to detail and ability to work independently;
• Team player mentality with sound decision-making skills;
• Ability to pass a DOT physical and safely tow trailers or equipment;
• Willingness to travel for business purposes and possess a valid Driver's License with a clean driving record.

Education and Experience:

A high school diploma or equivalent is required, along with a minimum of five years of experience in telecommunications construction or maintenance. At least three years of fiber splicing experience is preferred.

Ritter Communications Holdings, LLC is an equal opportunity employer. We are committed to creating a diverse environment and welcome applications from all qualified individuals.

We maintain a drug-free workplace and offer competitive compensation along with a comprehensive benefits package, including health, dental, vision, life insurance, disability coverage, 401(k) with company match, and various employee perks.