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Leadership Opportunity: Assistant Manager

2 months ago

Raleigh, North Carolina, United States Massage Envy Full time

About the Role:

We are seeking a highly motivated and experienced Assistant Manager to join our team at Massage Envy Oberlin franchise. As a key member of our leadership team, you will be responsible for driving business growth, leading a team of professionals, and delivering an exceptional experience for our clients.

Key Responsibilities:

  • Manage all operational aspects of the business, including membership sales, retail sales, team guidance, and inventory management.
  • Strive for continuous growth by setting goals, prioritizing work, and analyzing business performance.
  • Effectively resolve customer challenges while maintaining a safe and therapeutic environment.
  • Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly.
  • Develop positive relationships and build confidence with employees, members, and guests.

Requirements:

  • Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym.
  • Be a natural leader who can build relationships while motivating, coaching, and supporting a team.
  • Be able to have tough conversations in a professional and constructive manner.
  • Be able to create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission.

Perks and Benefits:

  • Competitive base pay of $15/hour plus bonuses and commissions.
  • Company contributed medical insurance for full-time team members.
  • 401(k) retirement plan for all team members after 6 months of employment.
  • Paid Time Off (PTO).
  • Employee Referral Bonus Program ($500 per referred MT).
  • Discounted pet insurance through Fetch.
  • In-depth product and service training.
  • Employee Assistance Program available.
  • 40% off all products.
  • Long-term career planning and advancement.