Retail Operations Associate

3 days ago


Virginia Beach, Virginia, United States Food Lion Full time
Job Description

Role Overview: As a Retail Operations Associate at Food Lion, you will play a vital role in ensuring that our customers have an exceptional shopping experience. Your primary responsibilities will include providing top-notch customer service, operating a cash register, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Deliver fast, efficient, and friendly service to customers, adhering to Food Lion's customer service standards
  • Process customer payments accurately and efficiently, handling cash, checks, coupons, gift cards, partner cards, food stamps, and WIC vouchers
  • Unload customers' groceries from cart to belt, group cold items together for easy bagging, and check the bottom of every cart and under all baby seats for items before completing an order
  • Perform cashier duties when scheduled or as needed, adhering to surge plan guidelines
  • Maintain alertness and call for assistance when needed to service customers per service standards

Requirements:

  • High school graduate or equivalent preferred
  • Excellent communication and interpersonal skills
  • Ability to lift up to 50 pounds, stand for long periods, and perform repetitive hand and arm motions
  • Must meet minimum age requirements to perform specific job functions
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Estimated Salary Range: $26,000 - $36,000 per year



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