Hotel Operations Manager

11 hours ago


Hadley, Massachusetts, United States Marriott Full time
Job Title: General Manager

Marriott is seeking a seasoned General Manager to lead our Hadley Amherst hotel. As a key member of our leadership team, you will be responsible for overseeing all aspects of hotel operations, including managing the team, guest relations, financial performance, and scheduling.

Responsibilities:
  • Lead and manage the hotel team to deliver exceptional guest experiences and drive operational success.
  • Implement effective inventory control measures to maximize profitability and optimize operational efficiency.
  • Develop and execute comprehensive training programs for team development and performance enhancement.
  • Ensure safety procedures are in place for the protection of employees, guests, and assets.
  • Perform other duties as assigned.
Qualifications:
  • Proven experience in hotel management, with a focus on customer service excellence.
  • Strong background in staff training, development, and mentorship.
  • Solid understanding of inventory control practices within the hospitality industry.
  • Excellent communication skills and ability to lead a diverse team effectively.
  • Ability to work any day of the week and hours, with on-call responsibilities.
Working Conditions:

The physical environment may require the employee to work both inside and outside in various weather conditions.

Regularly scheduled hours may include nights, weekends, and holidays, with schedules varying based on business needs.

Physical Requirements:

The employee is regularly required to talk or hear, and frequently required to stand, walk, use hands to finger, handle or feel, and reach with hands and arms.

The employee must frequently lift or move up to 30 pounds and occasionally lift or move up to 60 pounds.

Language Skills:

Able to understand and speak using the predominant language(s) of guests, and able to read, analyze, and interpret technical procedures.

Mathematical Skills:

Ability to use basic math skills, such as calculating figures and amounts, including discounts, percentages, and taxes.

Reasoning Ability:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.

Certificates, Licenses, Registrations:

ServSafe, Allergen training, CPR & First Aid, and any additional per Brand Standards within the first 90 days of hire.

Pay:

From $59,000.00 per year, with benefits including 401(k) matching, dental insurance, employee discount, flexible schedule, health insurance, paid time off, and vision insurance.

License/Certification:

Driver's License (Preferred).

Ability to Commute:

Hadley, MA Required).


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