Senior Competitive Intelligence Analyst

4 days ago

Philadelphia, Pennsylvania, United States Comcast Full time
Job Summary

Comcast is seeking a highly skilled and detail-oriented Senior Analyst, Competitive Intelligence to join our Strategy, Planning, and Analysis team within Growth Strategy Operations. In this pivotal role, you will be responsible for monitoring critical competitive activities, such as pricing and offers, media spend, and channel developments. You will then document and disseminate meticulous reporting to key stakeholders across our core businesses (residential broadband, mobile, and video services).

Key Responsibilities
  • Competitive Offer Tracking and Analysis: Monitor and analyze competitors' pricing strategies, promotions, and product launches. Create reports highlighting key competitive activities and their market impact.
  • Media and Sentiment Analysis: Analyze competitors' media campaigns and spending, integrate social sentiment insights to understand public perception, and develop relevant conclusions.
  • Continuous Learning and Accurate Reporting: Maintain and expand knowledge of internal and external intelligence sources, utilize analytics tools to gather and interpret competitive data, and ensure accurate, timely, and relevant reporting for stakeholders.
  • Cross-Department Collaboration: Work with teams across Business Intelligence, Consumer Research, Investor Relations, Frontline, and Communications to integrate competitive insights into broader data analysis and consumer behavior studies, and support Investor Relations with impactful competitive intelligence.
  • Drive and Manage Competitive Intelligence Portals: Oversee user-friendly portals, train internal stakeholders on their use and value, and regularly update with the latest competitive information and insights.
  • Ad Hoc Support: Respond to requests for competitive intelligence from various departments by providing tailored analyses, reports, and competitive stack-ups comparing Comcast's offerings with key competitors.
Requirements
  • Experience: Bachelor's degree, 5 years of experience and expert proficiency in Excel and PowerPoint.
  • Sharp Problem-Solving and Critical Thinking: Exceptional attention to detail and a keen sense of curiosity to uncover key issues, patterns, or deviations from the norm.
  • Engaging Communication Skills: Ability to 'tell the story' behind key metrics and confidently present and explain insights to internal stakeholders.
  • Expertise in Reporting: Proven experience in producing regular reports and alerts on various topics, including market trends, competitor activities, and strategic insights.
  • Independent and Collaborative Work Style: Capable of managing multiple workstreams independently while interfacing with all levels in a highly matrixed environment, building strong relationships with internal and external parties, including third-party vendors.
  • Continuous Improvement Advocate: Provide actionable recommendations to enhance competitive intelligence data sources and processes.
What We Offer

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance, and always-on tools that are personalized to meet the needs of your reality-to help support you physically, financially, and emotionally through the big milestones and in your everyday life.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Equal Opportunity Employer

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

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