Airport Tram Operator

3 weeks ago


Austin, Texas, United States SP+ Full time
Job Overview

At SP+, we're committed to making every moment matter for a world on the go. As a Tram Operator, you'll play a critical role in delivering exceptional customer experiences while ensuring the safe and efficient operation of our electric trams.

Key Responsibilities
  • Transport passengers to and from airport parking garages to terminal access
  • Conduct thorough tram inspections at the beginning and end of each shift
  • Maintain the cleanliness of the tram and trailer during your shift
  • Recharge the tram as needed
  • Record guest and trip counts
  • Make announcements to passengers
  • Assist with luggage and disabled passengers as needed
  • Perform other duties as assigned
Requirements
  • Less than a high school education and a minimal month related experience or training; or equivalent combination of education and experience
  • Valid state driver's license
  • Ability to read, write, and interpret the English language
  • Ability to respond to common inquiries or complaints from customers
  • Availability to work 1st shift, 2nd shift, and/or weekends as required
Competencies
  • Oral Communication: speaks clearly, listens, and responds well to questions
  • Written Communication: writes clearly and informatively
  • Customer Service: maintains a positive attitude and responds to requests for service and assistance
  • Adaptability: adapts to changes in the work environment and deals with change, delays, or unexpected events
  • Judgment: exhibits sound and accurate judgment
  • Professionalism: reacts well under pressure
  • Ability to operate a two-way radio
  • Ability to maneuver a tram and trailer through parking garages and vehicular traffic
Work Environment

The work environment is moderate to loud, with exposure to vehicle emissions, extreme temperatures, and all weather conditions.

Physical Demands

The physical demands of this role include regular use of hands and fingers, sitting for long periods, and lifting and moving 50 pounds or more safely and continuously.


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