Restaurant Operations Manager

2 weeks ago


Terrell, Texas, United States Chick-fil-A Terrell Full time
Job Description

As a Shift Leader at Chick-fil-A Terrell, you will be responsible for creating a positive and efficient work environment. Your duties will include:

Key Responsibilities
  • Operational Excellence
    • Develop trust with guests by meeting quality requirements.
    • Deliver exceptional customer service by going above and beyond expectations.
    • Strengthen relationships with guests and the community.
  • Shift Management
    • Open and close the restaurant.
    • Count and verify drawers.
    • Develop and direct team members.
    • Identify and solve issues in a fast-paced environment.
    • Maximize productivity and efficiency in the restaurant.
Requirements
  • Available to work a minimum of 35 hours per week.
  • Understand and adhere to Chick-fil-A customer service standards and operational excellence.
Skills
  • Great attitude and work ethic.
  • Dependable and honest.
  • Demonstrate leadership attributes and teamwork skills.
  • Positive attitude and role model.
  • Responsive to team needs and takes initiative.
  • Motivated to grow and learn.
  • Great verbal communicator and outgoing personality.
  • Desire for ongoing training and education.
  • Detailed and observant.
  • Passion for procedural discipline.
  • Able to lift pounds on a consistent basis.


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