Business Systems Analyst

3 weeks ago


Bentonville, Arkansas, United States Insight Global Full time
Job Description

We are seeking a highly skilled Business Systems Analyst to join our team at Insight Global. As a key member of our operations team, you will be responsible for providing technical support and analysis to our stakeholders.

Key Responsibilities:

  • Provide technical support and analysis to stakeholders, including troubleshooting and resolving issues.
  • Analyze user support cases and help resolve and triage to the development team as needed.
  • Pull data/logs to help the development team understand user needs.
  • Evaluate data quality issues and define actions to resolve.
  • Operational tasks based on user needs/requests.
  • Lead/consult on escalated support issues and root cause analysis.

Requirements:

  • 3+ years of experience in a similar role.
  • Proficient in technical writing and agile methodology.
  • Confident in systems testing.
  • 2+ years of experience writing SQL.

About Us:

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters.

Workforce Privacy Policy:

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy.



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