Business Systems Analyst
3 weeks ago
We are seeking a highly skilled Business Systems Analyst to join our team at Insight Global. As a key member of our operations team, you will be responsible for providing technical support and analysis to our stakeholders.
Key Responsibilities:
- Provide technical support and analysis to stakeholders, including troubleshooting and resolving issues.
- Analyze user support cases and help resolve and triage to the development team as needed.
- Pull data/logs to help the development team understand user needs.
- Evaluate data quality issues and define actions to resolve.
- Operational tasks based on user needs/requests.
- Lead/consult on escalated support issues and root cause analysis.
Requirements:
- 3+ years of experience in a similar role.
- Proficient in technical writing and agile methodology.
- Confident in systems testing.
- 2+ years of experience writing SQL.
About Us:
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters.
Workforce Privacy Policy:
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy.
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