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Retail Parts Specialist
2 weeks ago
We are a dynamic team looking for highly skilled professionals to join our NAPA family. As a NAPA Counter Sales Representative, you will be the face of our retail store, providing exceptional customer service and automotive knowledge to our customers.
Key Responsibilities:
- Assist retail and wholesale customers with their auto parts needs in person at the counter or over the phone.
- Utilize your extensive knowledge of automotive parts to answer questions and provide solutions for customers.
- Collaborate with other NAPA team members to ensure seamless customer interactions.
- Provide outstanding customer care and engagement, exceeding customer expectations.
- Work effectively in a fast-paced environment, utilizing technology and cash register systems to efficiently serve customers.
Requirements:
- High school diploma or equivalent required; technical or trade school courses preferred.
- Valid driver's license necessary for occasional travel between stores.
- Previous experience in the automotive industry or similar field an asset.
- Excellent verbal and written communication skills essential for success.
- A passion for learning and staying up-to-date on the latest automotive trends and technologies.
Benefits:
- Competitive compensation package, including salary and bonuses.
- Comprehensive benefits program, including health insurance and 401(k) matching.
- Ongoing training and development opportunities to enhance skills and career growth.
- A collaborative and supportive work environment with opportunities for advancement.
