Sales Associate

3 weeks ago


Danvers, Massachusetts, United States Rack Room Shoes Full time

Job Summary: We are seeking a highly motivated and customer-focused Sales Associate to join our team at Rack Room Shoes. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to a positive store environment.

Key Responsibilities:

  • Customer Service: Create a positive shopping experience for customers by being aware of and adhering to company service standards.
  • Product Knowledge: Develop and maintain necessary product knowledge and fitting skills to assist customers with their footwear needs.
  • Merchandise Presentation: Maintain awareness of all current sales promotions and ensure stock is well arranged and merchandised properly.
  • Loss Prevention: Maintain an awareness of Loss Prevention concerns involving customers and staff members.
  • Store Operations: Participate in physical inventories, assist in shipping and receiving merchandise, and participate in merchandise placement on the sales floor when needed.

Requirements:

  • Interpersonal Skills: Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
  • Communication Skills: Basic communication (both verbal and non-verbal), organization, and math skills.
  • Experience: Experience in retail sales, preferably specialty retail or footwear.
  • Knowledge: Basic knowledge of the policies and procedures, as well as basic visual merchandising skills and an understanding of the Store Presentation Standards.

About Rack Room Shoes: Great shoes for men, women, and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. We offer a wide selection of nationally recognized brands known for their quality, as well as exclusive private brands commissioned from the best manufacturers in the business.


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