Customer Service Representative
3 days ago
Sam's Club is seeking a Customer Service Representative to join our team. As the face of our front end, you'll play a crucial role in ensuring our members have an exceptional experience.
About the Role
This position involves maintaining a safe facility according to company policies and procedures by conducting safety sweeps, following forklift spotting procedures, and correcting and reporting unsafe situations to facility management. You will also provide member service by acknowledging the member and identifying their needs, assisting with purchasing decisions, locating merchandise, resolving member issues and concerns, promoting products and services, and processing member purchases.
What We Offer
We offer competitive pay, performance-based bonus awards, and great benefits for a happier mind, body, and wallet. Our Health Benefits include medical, vision, and dental coverage, while our Financial Benefits include 401(k), stock purchase, and company-paid life insurance. Paid Time Off Benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. Other Benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Eligibility Requirements
Please note that eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart at https://bit.ly/3iOOb1J .
Compensation
The estimated hourly wage range for this position is $19.15 to $27.23.* *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.
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