Administrative Support Specialist

2 weeks ago


Green Bay, Wisconsin, United States City of Green Bay, WI Full time
About the Role

We are seeking a dedicated and professional Administrative Clerk to provide essential information to the public and support Police Officers in their daily duties. This vital member of our team will be the first point of contact for members of the public, ensuring excellent customer service and communication.

Key Responsibilities
  • Handle requests in person and by phone, determining the appropriate course of action or providing information as needed.
  • Provide requested information to Police Officers, maintaining confidentiality and discretion when necessary.
  • Perform records checks using the T.I.M.E. system, entering data accurately and efficiently.
  • Enter various reports, warrants, and cancellations, adhering to department policies and procedures.
  • Compile data and prepare reports independently, utilizing research skills to organize information effectively.
  • Respond to complaints and explain departmental procedures and regulations to other departments or the general public.
  • Maintain receipt books, make necessary deposits, and perform follow-up activities as assigned.
Requirements
  • A high school diploma or equivalent is required, with two or more years of full-time office experience, including data entry experience.
  • Possession of Wisconsin Department of Justice T.I.M.E. System Operator certification is necessary.
  • Candidates should possess considerable knowledge of general office procedures, business English, and filing practices.
  • Good mathematical computation and bookkeeping skills are also required, along with the ability to work independently and establish effective working relationships.


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