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Quality Assurance Director

2 months ago

White River Junction, Vermont, United States Horizon Ventures Full time

At Horizon Ventures, we are a leading company in the industry, renowned for our innovative approach to quality management. With a strong team of experts, we design and manufacture high-quality products that meet the needs of our customers.

We are currently seeking an experienced professional to join our team as a Head of Quality Management. As a key member of our organization, you will be responsible for ensuring the highest standards of quality in all aspects of our business.

Key Responsibilities:

  • Quality Management: Develop and implement quality management systems to ensure compliance with industry standards and regulations.
  • QA Department Management: Lead and manage the QA department to ensure effective quality control and assurance.
  • Customer Quality Issues: Coordinate with customers to resolve quality-related issues and ensure customer satisfaction.
  • Complaints and Reporting: Monitor and report on customer and internal complaints, and implement corrective actions to prevent recurrence.
  • Quality Planning: Develop and implement quality plans to ensure the highest standards of quality in all aspects of our business.
  • Training and Development: Provide training and development opportunities to ensure that our team members have the skills and knowledge needed to meet the highest standards of quality.

Requirements:

  • Experience: Minimum 5 years of experience in quality management or a related field.
  • Education: Bachelor's degree in a related field, such as quality management, engineering, or business administration.
  • Skills: Strong leadership and management skills, excellent communication and problem-solving skills, and the ability to work effectively in a team environment.