Pet Care Coordinator

3 days ago


Aragüés del Puerto, Huesca, United States Banfield Full time
Job Overview

We are seeking a highly skilled and dedicated Hospital Operations Specialist to join our team at the Banfield Pet Hospital in Fair Lakes Center. As a key member of our client service team, you will be responsible for providing exceptional customer service, managing client relationships, and ensuring seamless communication between clients and hospital staff.

Key Responsibilities:

  • Develop and implement strategies to improve hospital operations and efficiency
  • Build strong relationships with clients, veterinarians, and other hospital staff
  • Communicate effectively with clients, including phone calls, emails, and in-person conversations
  • Address client concerns and resolve issues in a timely and professional manner
  • Maintain accurate records, including client information, pet health history, and treatment plans
  • Perform administrative tasks, such as data entry, scheduling appointments, and processing payments

Requirements:

  • High school diploma or equivalent required; medical background preferred
  • Minimum 1 year of experience in customer service or a related field
  • Excellent communication, interpersonal, and problem-solving skills
  • Ability to work in a fast-paced environment, prioritize tasks, and manage multiple responsibilities
  • Basic computer skills, including Microsoft Office and practice management software
  • Physical ability to stand, walk, and lift up to 50 pounds

Benefits:

  • Competitive salary: $52,000 - $62,000 per year
  • Opportunities for professional growth and development
  • Flexible scheduling, including weekends and evenings
  • Comprehensive benefits package, including medical, dental, and vision insurance
  • 401(k) plan with company match
  • Discounts on pet care services and products


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