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Field Support Representative-Driver

2 months ago

Greenville, South Carolina, United States Canon Business Process Services Full time
Job Summary

We are seeking a highly organized and detail-oriented Field Support Representative-Driver to join our team at Canon Business Process Services. As a Field Support Representative-Driver, you will be responsible for providing exceptional customer service and support to our clients, while also ensuring the smooth operation of our mailroom and administrative functions.

Key Responsibilities
  • Customer Service: Ensure total customer satisfaction through understanding of customer expectations, proactive problem identification/resolution, and maximizing opportunities to build relationships.
  • Mailroom Operations: Receive, sort, and deliver all incoming mail and packages according to assigned floors and within established time frames. Wrap, seal, weigh, affix postage, and dispatch all outgoing mail/packages in accordance with postal regulations.
  • Supply Management: Organize and distribute supplies to clients, verify and log orders upon delivery, and monitor inventory of copy supplies, stock paper, and toner.
  • Administrative Support: Provide reception work, including answering telephones, taking messages, and greeting visitors. Perform other administrative duties, such as inserting, copying, and photocopying, as needed.
  • Driving Responsibilities: Drive company vehicles to pick up and deliver outgoing mail and packages from client sites and/or other locations within established time frames.
Requirements
  • High school diploma or equivalent
  • 2-5 years' experience working in a mailroom or professional office environment
  • Valid U.S. driver's license with a clean driving record
  • Previous driving experience
  • Basic computer skills required
  • Ability to perform routine and some more complex functions of various equipment and systems
What We Offer
  • Competitive pay and benefits
  • Comprehensive training and development programs
  • A company focused on creating a positive work and client environment
  • Employee discounts on entertainment, products, and services nationwide