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Complimentary AM Service Associate
2 months ago
The Complimentary AM Attendant is a key member of our hotel team, responsible for delivering exceptional service to our guests in the breakfast area. This role requires a high level of attention to detail, speed, and accuracy, as well as a strong understanding of hotel-brand standards and guest expectations.
Responsibilities- Provide warm and welcoming service to guests in the breakfast area
- Ensure the cleanliness and organization of the breakfast area, including tables, chairs, and food and beverage stations
- Prepare and serve food and beverages to guests, including specialty coffee and tea drinks, specialty cocktails, and other menu items
- Handle cash and credit transactions accurately and efficiently
- Respond to guest requests and concerns in a timely and professional manner
- Work effectively as part of a team to ensure seamless service delivery
- High School diploma or equivalent and/or experience in a hotel or related field
- Ability to work a varied schedule, including evenings, nights, weekends, and holidays
- Must meet the legal age to serve alcoholic beverages and satisfactorily pass responsible serving course, such as TIPS
- Must be able to obtain and provide Food Handlers card as required by city/county/state
- Ability to evaluate and select among alternative courses of action quickly and accurately
- Ability to handle stressful situations in a calm and professional manner
- Competitive hourly rate: $16.00-$21.52 per hour
- Medical, dental, and vision coverage
- Short-term and long-term disability income
- Term life and AD&D insurance
- Paid time off
- Employee assistance program
- 401(k) retirement plan